Words From Families We Have Worked With
The accounts below are from clients who have given permission for their experience to be shared. Names have been abbreviated and some details lightly altered to preserve privacy.
Return to HomepageYears in Practice
Families Advised
Average Client Rating
Referred by Past Clients
What Clients Have Said
We came to Bunga Setia while we were still in the middle of counselling — unsure of our options and worried that involving a lawyer would change the tone of everything. It did not. Siti was very careful about how she framed the information she gave us, and we were able to bring the written summary back into our sessions with our counsellor without it feeling like a threat. That is not something we expected to find.
My custody arrangement was not being followed and I had tried on my own to resolve it for nearly six months before coming here. Roziana was direct about what the process would involve and how long it was likely to take. She did not dress it up. The matter took about three months to reach a resolution. I appreciated knowing what to expect at each stage.
My wife and I remarried later in life and both have adult children from previous marriages. The inheritance picture was getting complicated and we wanted to make sure our respective children were treated fairly. James understood the situation immediately. The coordination with our financial planner was seamless and saved us repeating everything twice.
I found it hard to know where to start. The written summary after the first session made a real difference — I could read it at home, show it to a family member, and come back with better questions the second time. Response times were always quick. The matter is still ongoing but I feel considerably clearer about my position than I did before.
The tone throughout was calm and professional, which helped. Family law can feel very fraught, and I had encountered advisors elsewhere who seemed to think stirring things up was in my interest. Bunga Setia's approach was different — the focus was on what would actually work, not on making the other party capitulate.
We used the estate-linked family counsel service before finalising my husband's estate plan. It surfaced a few things neither of us had considered — particularly regarding my husband's daughter from his first marriage. The advisory report became a working document we returned to with our other advisors repeatedly. Worth the fee without question.
How Matters Typically Unfold
The Situation
A couple in their mid-forties, both working professionals, had been in counselling for several months following a period of significant strain. They were considering separation but neither had committed to a direction. They wanted to understand the legal implications of separating — or of reconciling under revised property arrangements — before making any decision.
How We Helped
Over three advisory sessions — with written summaries shared with the couple's counsellor by agreement — we worked through the legal implications of the main scenarios. Each session produced a clear document the couple could discuss independently. We were careful to present information rather than steer toward any outcome.
The Outcome
The couple chose to remain together under a revised property arrangement, which we drafted. Their counsellor noted that having the legal picture clearly mapped had significantly reduced anxiety in their sessions. The engagement concluded after six weeks.
"We came in feeling like the legal side was a threat. We left understanding it as a set of options."
The Situation
A mother with a custody order for her two children, aged eight and eleven, had experienced repeated breaches of the access schedule over approximately eight months. Informal attempts to resolve the matter — including written requests and a mediation attempt — had not produced lasting compliance.
How We Helped
We assessed the documentation, identified the clearest breaches, and filed an enforcement application. Two pre-hearing correspondence exchanges produced partial compliance. When full compliance was not achieved, we proceeded to a hearing. We maintained a respectful tone in all communications with the other party's solicitors throughout.
The Outcome
Compliance was achieved following the hearing, with a formal undertaking given. The children's routine was restored. Total duration from first instruction to resolution was fourteen weeks.
"They were honest about the timeline from the beginning, which helped me prepare my children. Nothing was a surprise."
The Situation
A widower in his early sixties, planning to remarry, had adult children from his first marriage and a significant property portfolio. His intended second wife also had children from a previous relationship. Both parties wanted to enter the marriage with a clear and agreed understanding of how their respective estates would be handled.
How We Helped
We mapped the family law and estate law considerations for both parties, coordinated with their respective financial advisors, and produced a written advisory report covering the available structuring options and their implications. The report became the basis for a property agreement drafted before the marriage.
The Outcome
Both parties entered the marriage with a documented understanding of their arrangements, and their respective children were informed of the structure in terms they found satisfactory. The engagement took eight weeks from first consultation to completion of the advisory report.
"The advisory report gave everyone — including our children — something clear to refer to. It removed a great deal of uncertainty."
Reach the Practice
33, Jalan Padungan
93100 Kuching, Sarawak
Mon–Fri: 9:00am–5:30pm
Sat: 9:00am–1:00pm
Professional Standing
Malaysian Bar — Accredited
Continuous compliance since 2009
Sarawak Law Society
Active member since founding
Annual CPD — All Advisors
Continuing professional development maintained
Ready to Talk Through Your Situation?
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